Privacy Statement

Last Updated 21 May 2024

Overview

Dowsley Consulting Pty Ltd (ACN 675 823 819) (we, us or our) respects your privacy and recognises the importance of protecting your personal information. This Privacy Statement sets out how we collect, use, store and disclose your personal information.

What is personal information?

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.

What personal information do we collect?

The kind of information we may typically collect includes:

  • personal information such as name, phone number, email address, address, CV information, job title, age and date of birth
  • financial information such as financial accounts, billing contact information, credit card information and bank account information
  • analytics about how you engage with our website
  • details of the products and services we have provided to you or that you have enquired about
  • any other personal information that may be required in order to facilitate your interactions and dealings with us.

How do we collect the information?

We may collect personal information directly from you, including when you:

  • communicate with us through any means about our legal or consulting services or as part of other interactions or dealings with us
  • interact with our website, services, content and advertising.

In some circumstances, we may collect your information from third parties, such as a business contact, government agency, service provider, public records, online searches or social media.

What do we do with the information?

We may use the information to:

  • provide you with legal or consulting services
  • handle complaints, enquiries or other requests
  • provide you with information about our services and by sending you marketing and promotional messages and other information that may be of interest to you
  • perform administrative functions as part of the operation of our business, including for managing employee records, invoicing, planning, marketing purposes and the generation of reports and analytics to review and improve our services
  • comply with applicable laws and regulatory obligations.

Do we use your personal information for direct marketing?

We may send you direct marketing communications and information about our services. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt out of receiving marketing materials from us by contacting us using the link below or by using the relevant opt-out facilities.

Who do we disclose your information to?

We may disclose your information to:

  • our directors and employees
  • third party suppliers and service providers (including for the operation of our website)
  • professional advisors
  • payment systems operators
  • anyone to whom our assets or businesses (or any part of them) are transferred
  • other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

Your information may be transferred or stored outside of Australia, for example, if servers of a third party service provider are located overseas. When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law.

Using our website and cookies

When you use our website, we may record certain information about your use of our website, such as which webpages you visited, and the time, date and duration of your visit, the way you interacted with our website, as well as your internet protocol address. We may use cookies as part of our website analytics, to monitor and improve our website. If you do not wish to receive cookies, you may be able to change the settings on your browser.

How do we store your personal information?

We may hold your information in hardcopy and electronic files. We take reasonable steps to protect your personal information. However, we cannot guarantee the security of your personal information.

Information which may be passed to third parties are stored in accordance with such third party’s privacy policies.

Third party links

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of, or any content on, those linked websites.

Accessing your personal information

You have the right to request access to personal information we hold about you, ask us to correct any information that is inaccurate or outdated. You can do these things by contacting us on the link below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

How to make a complaint?

If you think we have breached the Privacy Act 1988 (Cth) or wish to make a complaint about how we have handled your personal information, you can contact us using the link below. If you think that we have not resolved your complaint satisfactorily within a reasonable period of time, we will provide you with information about the further steps you can take.

Amendment

This Privacy Statement may be amended at any time by us without notice by updating them on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Statement.

For further information about our Privacy Statement, to access or correct your personal information, or make a complaint, please use the contact button below.